So, I emailed the Commission for Racial Equality here in the UK to ask for advice over and above the standard ‘ask them to stop, then ask them to leave’ response to racist behaviour.
Here is the response I received:
Thank you for your email to the Commission for Racial Equality (CRE).
In addition to informing customers that you find their comments offensive you may find it helpful to draw up a race equality policy statement and communicate this to staff, customers and suppliers. You may also decide to ask customers to leave your establishment if they are causing offence to others as you have obligations under the race relations act. I would refer you to the Racial Equality and the Smaller Business Guide for guidance on the law and for details on what to include in a race equality statement.
You may find it useful to view the CRE website http://www.cre.gov.uk/ as it contains further information on the law and other material that may be of interest to you.
This was followed by 18 lines of disclaimers, security and privacy statements etc.
My reply was, I admit, fairly short, not to say pointed:
Unfortunately, providing customers in the pub with a written policy
statement will simply result in an increase in the number of paper
darts in the pub.
I don’t think you’ve quite understood the nature of the licensed trade!
I will continue as I have been.
Strangely, no-one from the CRE has responded to that email yet….
As I suspected, I ran out of yarn about 6cm above the hem of the jacket I was designing, and my supplier appears to have gone out of business. Drat.
I have remade the jacket using some white acrylic I happened to have, and am now working on the matching hat. Then comes the fun of writing up the pattern, submitting it to The Knitting Vault and waiting to see if anyone likes it as much as I do.
Pictures will follow once it’s done.